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From Culture Is What Management Tolerates

The Total Contribution Assessment

Chapter 8. One person. Leave a line empty rather than guess.

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LineWhat you've seenWritten down where
Their own results
Effect on other people's work
Rules bent for them
Time spent managing round them
People who left or asked to move
What it teaches the rest of the team

If this whole package applied for the job tomorrow, every line on the sheet included, would you hire it?

Credit line

Hazel Crowe, The Hazel Crowe Toolkit: The Total Contribution Assessment. From Culture Is What Management Tolerates. https://hazelcrowe.com/toolkit/total-contribution-assessment

From Culture Is What Management Tolerates by Hazel Crowe, Appendix D. Chapter numbers refer to Culture Is What Management Tolerates. Free to print, copy and share with this line kept on. The Hazel Crowe Toolkit, version 2026-11-04.

Cover of Culture Is What Management Tolerates by Hazel Crowe: an ink-black fire door stands a little open, held by a deep ochre wedge, above an ochre band carrying the author's name.

Where it comes from

Culture Is What Management Tolerates

A Workplace Culture Book for Leaders and Managers on Accountability, Standards and the Behaviour You Walk Past

The room where the real rules get made, usually by saying nothing.

More from the toolkit

All 25 tools in The Hazel Crowe Toolkit