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From Culture Is What Management Tolerates

The Culture Integration Checklist

Chapter 19. Before, during and 3 months after. If nobody knows the answer, finding out is the action.

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WhenQuestionAnswerAction
BeforeWhere do the two teams' standards differ?
BeforeWhich shadow rules will each team bring?
BeforeWho loses status, a title or a perk?
DuringWho decides what, in the new structure?
DuringWhat exceptions have been promised to keep people?
DuringWhich tasks move to the new tool, and who answers for what it sends?
DuringWhat standard applies to work the tool produces?
DuringDoes the tool change what's counted or rewarded?
DuringWho do people tell when the tool gets it wrong, and what happens next?
3 months afterWhose rules won?

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Hazel Crowe, The Hazel Crowe Toolkit: The Culture Integration Checklist. From Culture Is What Management Tolerates. https://hazelcrowe.com/toolkit/culture-integration-checklist

From Culture Is What Management Tolerates by Hazel Crowe, Appendix D. Chapter numbers refer to Culture Is What Management Tolerates. Free to print, copy and share with this line kept on. The Hazel Crowe Toolkit, version 2026-11-04.

Cover of Culture Is What Management Tolerates by Hazel Crowe: an ink-black fire door stands a little open, held by a deep ochre wedge, above an ochre band carrying the author's name.

Where it comes from

Culture Is What Management Tolerates

A Workplace Culture Book for Leaders and Managers on Accountability, Standards and the Behaviour You Walk Past

The room where the real rules get made, usually by saying nothing.

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