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From Culture Is What Management Tolerates

The 90-Day Culture Repair Plan

Chapter 18. Fill in each phase before you start it.

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DaysWhat the leader doesOn paper by the endThe check
1 to 30: Listen
31 to 60: Set and hold
61 to 90: Check and hand over

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Hazel Crowe, The Hazel Crowe Toolkit: The 90-Day Culture Repair Plan. From Culture Is What Management Tolerates. https://hazelcrowe.com/toolkit/90-day-culture-repair-plan

From Culture Is What Management Tolerates by Hazel Crowe, Appendix D. Chapter numbers refer to Culture Is What Management Tolerates. Free to print, copy and share with this line kept on. The Hazel Crowe Toolkit, version 2026-11-04.

Cover of Culture Is What Management Tolerates by Hazel Crowe: an ink-black fire door stands a little open, held by a deep ochre wedge, above an ochre band carrying the author's name.

Where it comes from

Culture Is What Management Tolerates

A Workplace Culture Book for Leaders and Managers on Accountability, Standards and the Behaviour You Walk Past

The room where the real rules get made, usually by saying nothing.

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All 25 tools in The Hazel Crowe Toolkit